Privacy Policy

1. Introduction

Reign Creative LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and visit our website at reigncreativellc.com (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Information We Collect

Information You Provide

When you contact us for support or send us a message, you may provide personal information such as your name and email address. We only use this information to respond to your inquiry.

On-Device App Data (Local Only)

Diet and keto tracking entries, macro logs, weight and progress data, reminders, streaks, preferences, and settings are stored locally on your device. This data is not transmitted to or stored on our servers, and we do not provide cloud sync or server-side accounts for this information. It remains on your device until you delete entries, clear the app's storage, or uninstall the app.

Automatically Collected Information

Our applications may collect certain information automatically, including device type, operating system version, app version, diagnostics, and general usage analytics. This data is used to improve app performance and user experience.

Advertising Identifier (Ad ID)

Apps that display advertisements through Google AdMob may use your device's advertising identifier. This identifier may be used for showing ads, ad personalization where enabled, frequency capping, fraud prevention, and measuring ad performance. You can reset or limit your advertising identifier in your device settings.

Third-Party Services

Some of our apps use third-party services such as Google AdMob for advertisements, Google Play Services, and Google Play Billing for in-app purchases where an app offers them. These services may collect information such as device identifiers, usage data, advertising identifiers, and purchase information.

These third-party services operate under their own privacy policies, and we encourage you to review them:

• Google Privacy Policy: https://policies.google.com/privacy

3. How We Use Your Information

• To provide, maintain, and improve our Services
• To respond to your support requests and inquiries
• To monitor usage patterns and improve app performance
• To detect and prevent technical issues or abuse
• To comply with legal obligations

4. Data Storage & Security

We take the security of your data seriously. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Local app data: Diet tracking entries, keto progress, macro logs, preferences, reminders, streaks, and settings are stored locally on the user's device unless a feature clearly states that cloud storage is being used. Local app data remains on the device until the user deletes entries, clears app storage, or uninstalls the app.

Support data: If a user contacts us for support, we may retain the user's name, email address, message content, and related support records for up to 24 months after the last interaction, unless a longer period is required for legal, security, or dispute-resolution purposes.

Purchase/subscription data: If the app uses Google Play Billing or another purchase provider, purchase status and transaction-related information may be retained for as long as necessary to provide access to purchased features, comply with tax/accounting/legal obligations, prevent fraud, and resolve billing disputes.

Advertising and analytics data: Advertising identifiers, device information, diagnostics, app version, usage data, and analytics data may be collected and retained by third-party providers such as Google AdMob, Google Play Services, Google Play Billing, and RevenueCat if used. These providers retain data according to their own privacy policies.

Legal/security records: We may retain limited information for longer where necessary to comply with legal obligations, enforce our terms, prevent fraud or abuse, maintain security, or resolve disputes.

When information is no longer needed, we delete it, anonymize it, or securely retain it only as required by law.

Users may contact us at ReignCreativeSupport@gmail.com to request access, correction, or deletion of personal information associated with their use of our Services.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate data for analytics purposes. We may disclose your information if required by law or to protect our rights, safety, or property.

We may share limited data with trusted third-party partners such as Google AdMob for advertising and Google Play Billing for payment processing where an app offers in-app purchases.

7. Data Deletion Requests

Our apps do not require you to create an account, and we do not maintain online user profiles for them. Because your tracking data is stored locally, you remain in control of it at all times.

• You can delete your local app data at any time by deleting individual entries, clearing the app's storage in your device settings, or uninstalling the app.
• To request deletion of any personal information we may hold (such as support correspondence), email ReignCreativeSupport@gmail.com and we will respond within a reasonable timeframe.

8. Health & Wellness Disclaimer

Our health and wellness applications, including Keto Tracker, are provided for general wellness and educational purposes only. They are not medical advice, diagnosis, or treatment, and they are not a substitute for professional medical guidance.

You should consult a qualified healthcare professional before starting a keto diet, fasting, or any major dietary change, or before relying on the app for any medical condition. This is especially important if you have or have had diabetes, are pregnant, have a history of an eating disorder, have kidney disease, take medication, or have any other health condition. Use of the app is at your own discretion and risk.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to remove that information.

10. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: